Privacy Policy

Effective Date: June 19, 2026

Green Acres Outdoor Living, Green Acres Fuel, and their affiliated entities (“Green Acres,” “we,” “our,” or “us”) respect your privacy and are committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, make purchases, request quotes, schedule deliveries, receive communications from us, or otherwise interact with us.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide, including:

Name
Mailing address
Billing address
Delivery address
Email address
Telephone number
Mobile phone number
Payment information
Purchase history
Product interests
Financing application information
Customer service communications
Delivery instructions
Survey responses
Marketing preferences

We may also collect information automatically through our website, including:

IP address
Browser type
Device information
Operating system
Website usage information
Referring websites
Pages visited
Date and time of visits
Cookie and tracking data

How We Use Information

We use information we collect to:

Process orders and payments
Deliver products and services
Schedule installations and deliveries
Provide heating fuel services
Respond to inquiries
Generate and manage quotes
Communicate regarding orders and appointments
Provide customer support
Improve our website and services
Detect fraud and unauthorized activity
Comply with legal obligations
Send marketing communications where permitted by law

SMS Text Messaging

By providing your mobile phone number and opting in, you consent to receive text messages from Green Acres.

These messages may include:

Order updates
Delivery notifications
Appointment reminders
Customer service communications
Account-related notifications
Promotional and marketing messages

Message frequency may vary.

Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP to any message.

For assistance, reply HELP or contact us directly.

Consent to receive text messages is not a condition of purchase.

We do not sell, rent, share, or disclose mobile phone numbers to third parties or affiliates for their marketing or promotional purposes.

Text messaging services may be provided through third-party service providers such as Twilio and other communications vendors acting on our behalf.

Email Marketing

If you subscribe to our email communications, we may send newsletters, promotions, event announcements, product updates, and special offers.

You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us directly.

Even if you opt out of marketing emails, we may continue sending transactional or service-related communications regarding your account, orders, deliveries, or services.

Financing Applications

When you submit information related to financing or credit applications, additional information may be collected and shared with financing partners for the purpose of evaluating and processing your application.

Information provided for financing purposes is handled according to the privacy policies of the applicable financing providers.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, analyze website performance, and support marketing efforts.

Cookies may be used to:

Remember user preferences
Maintain shopping cart information
Measure website traffic
Improve website functionality
Deliver relevant advertising

We may use tools and services such as:

Google Analytics
Google Ads
Meta (Facebook) Advertising
Microsoft Advertising
WooCommerce Analytics
Other website analytics and advertising platforms

You may manage cookie preferences through your browser settings.

Disabling cookies may affect certain website functionality.

Information Sharing

We do not sell personal information.

We may share personal information with trusted service providers that assist us in operating our business, including:

Payment processors
Website hosting providers
Delivery service providers
Installation crews
Financing providers
Marketing service providers
Analytics providers
Customer relationship management providers
Email communication providers
SMS communication providers

These service providers may only use information as necessary to perform services on our behalf.

We may also disclose information:

To comply with legal obligations
To respond to lawful requests
To protect our rights and property
To investigate fraud or security concerns
In connection with a merger, acquisition, sale, or business transfer

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect personal information, no transmission or storage method can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to:

Provide requested products and services
Maintain customer records
Fulfill contractual obligations
Comply with legal requirements
Resolve disputes
Enforce agreements

Retention periods may vary depending upon the nature of the information and applicable legal requirements.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Access personal information we maintain about you
Request correction of inaccurate information
Request deletion of personal information
Request information regarding how your information is used
Opt out of marketing communications

To exercise any applicable privacy rights, contact us using the information below.

We may need to verify your identity before responding to certain requests.

Children’s Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 years of age.

If we become aware that information has been collected from a child under 13, we will take reasonable steps to delete that information.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of third-party websites.

Users should review the privacy policies of any third-party websites they visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes become effective when posted on this page.

The Effective Date at the top of this Privacy Policy indicates the most recent revision date.

Continued use of our website or services following any updates constitutes acceptance of the revised Privacy Policy.

Contact Information

If you have questions regarding this Privacy Policy or wish to submit a privacy-related request, please contact:

Green Acres Outdoor Living / Green Acres Fuel
Website: www.greenacres.info
Email: [email protected]
Phone: (610) 439-8959
Mailing Address:
Green Acres Outdoor Living
219 Schantz Rd
Allentown, PA 18104
United States